We pride ourselves on our quality products and efficient logistics, shipping, and fulfillment. If you've received a damaged item, we sincerely apologize for the inconvenience and will work with you to remedy the situation.
Please fill out our Return Request form:
- Select "Item(s) Arrived Damaged" when asked for "Reason for Return"
- Select "Damaged" when asked for "Product Condition"
- Attach photo(s) of the damaged product/packaging
- Select if you'd like a full refund OR replacement items sent when asked for "Other Details"
If you need additional help with a damaged shipment, please contact our customer service team at 888.623.0088 or at firstname.lastname@example.org.